Please read these Terms and Conditions carefully before you start to use our website and before purchasing or booking any services. By using our website, you confirm that you accept these Terms and Conditions and that you agree to comply with them regardless of whether you choose to register with us. 

All participants must sign the Soma Space Health & Safety Waiver on their account prior to attending a class. It is the responsibility of the client to ensure they have understood and signed the waiver and are in a good state of health before participating in a class or event. 

Online Services Terms of Use 

Account creation 
You warrant that: 

• The Personal Data which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and 

• You will notify us immediately of any changes to the Personal Data by updating these details on your online account. 

• You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. 

Pricing 
Information displayed on the website related to pricing and service availability is subject to change by Soma Space without notice. 

Online bookings 

• Pre-booked classes must be paid for in advance. 

Payment  

• If the booking is paid by debit or credit card, you authorise Soma Space to debit the card provided by you without notice to you. Authorised debits include, but are not limited to, all late cancelled classes.  When paying you can use any major credit or debit card. You can also save your card to your account and pay online for greater convenience. 

Introductory Offer-  

• the two weeks unlimited classes for £25 Introductory Offer is available to all new customers 

• It can be purchased once only 

• Non refundable or transferable 

Monthly Memberships 
 

• Monthly Unlimited + Monthly 8 Pack + Monthly Partner Unlimited are rolling monthly contracts. After an initial 3 months’ commitment, the subscription can be cancelled with 30 days’ notice. 

• The membership activates upon date of first use and auto renews on that date thereafter. 

• It is valid for use by named account holder only. 

• Non refundable and non transferable. 

• A monthly membership can be placed on hold for up to 4 weeks (minimum hold period 2 weeks). Clients may pause their membership for a maximum of 4 weeks in any 1 calendar year. 

• Holds must be requested by emailing info@soma-space.co.uk, and 48 hours’ notice must be given prior to the hold start date. Holds cannot be backdated and must be in weekly increments (e.g. 2 or 3 weeks, not 17 days). 

• Holds requested on medical grounds may exceed 30 days if accompanied by a doctor’s note. 

Unlimited Class Passes 

• Price details for Unlimited Passes are available to view on our website and such prices shall be reviewed  by us from time to time. 

• Unlimited Passes activate upon date of first use and expire 30 or 120 days later. 

• Passes are valid for use by the account holder only 

• All Unlimited Class Passes are non transferable and non-refundable. 

• Should you wish to suspend your Unlimited Pass on medical grounds you will need to contact Soma Space by email on info@soma-space.co.uk and provide a doctor’s note and 48hrs must be given prior to the hold start date. 

Class Packs 

• Price details for Multi Class Packs are available to view on our website and such prices shall be reviewed  by us from time to time. 

• Multi Class Packs have varying expiry dates so please carefully check the expiry date on the pack you are buying at time of purchase. 

• All packs activate upon first use. 

• All Multi Class Packs are not transferable and non-refundable. 

• Should you wish to suspend your Class Pack on medical grounds you will need to contact Soma Space by email on info@soma-space.co.uk and provide a doctor’s note and 48hrs must be given prior to the hold start date. 

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   Cancellation policies 

   Classes 

• If are booked into a class but can no longer attend, you must cancel the class. To cancel you must do this through your Soma Space account. 

• Soma’s class cancellation policy is 3 hours. If you do not cancel with at least 3 hours prior notice, this will constitute as a late cancel and your credit will not be returned to your account.  

• If you ‘Early cancel’ (up to 3 hours before class) the class credit will automatically be returned to your account. 

• If your class is cancelled by Soma Space, your credit will be returned to your account. 

• ClassPass or other external third-party bookings are liable to their cancellation policy. We cannot override this. 

• Please always check in on the iPad before your class, if you are a no-show we will charge you as a late cancel. 

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   Workshops & Events 

• Less than 24 hours notice: No credit or refund will be given. 

• More than 24 hours (up to 7 days) notice: 75% refund or 100% credit. 

• More than 7 days notice: Full refund or studio credit. 

• If a course or workshop is cancelled you will be offered either a cash refund or the option of being transferred to an alternative event.  

• We are unable to give refunds in the case of cancelled transport (trains, aeroplanes etc). Please ensure you take out relevant insurance to protect yourself against this. 

• Refunds are not possible to be made retrospectively. If we have not heard from you by 24 hours following the end of a workshop we will not be able to process any refunds. 

• If your workshop is cancelled by Soma Space, we will notify you as soon as we have knowledge of the cancellation and will refund you the full £ (sterling) amount you have paid us in respect of the workshop. We will not be responsible for any additional expenses which you may have incurred in respect of the workshop, including travel, accommodation or exchange rate losses. 

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   Gift cards 

• Gift cards expire 12 months from purchase. We will not refund any balance remaining and we will invalidate the card. 

• Gift cards cannot be exchanged for cash. We do not give change or refunds on gift cards. 

• If you are using a Gift Card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired. However, a Gift Card cannot be used for partial payment online. 

• We reserve the right to amend the gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so. 

4.   

   Intellectual property and right to use 

   You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. 

     

   You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. 

     

   You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. 

     

   Indemnity 

   You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information. 

     

   Our rights 

   We reserve the right to: 

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 

• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. 

5.   

   It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 

     

   Compliance with laws 

   The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. 

     

   Limitation of liability 

   While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. 

     

   We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. 

     

   To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. 

     

   We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: 

• any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or 

• any loss of goodwill or reputation; or 

• any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. 

6.   

   Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. 

     

   Survival 

   Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. 

     

   Law 

   The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. 

     

   Enquiries or complaints 

   If you have any enquiries or complaints please email info@soma-space.co.uk